10/22/26
HOOD CENTRAL APPRAISAL DISTRICT Open Until Filled
Job Description: Support Services Clerk
Department: Support Services
Reports To: Support Services Manager
Position Level: Entry Level
Position Summary
The Support Services Clerk provides clerical and administrative support for district operations under the direction of the Support Services Manager. Responsibilities include entering and maintaining property information, organizing records, processing documents, and assisting property owners with routine questions and providing good customer service. This position requires accuracy, professionalism, and a willingness to learn.
Essential Duties and Responsibilities
- Enter, update, and verify property information in the district’s software under established procedures.
- Scan, copy, file, and organize property records, correspondence, applications, and other documents.
- Answer telephone calls, greet visitors, and direct inquiries to the appropriate employee or department.
- Assist property owners with locating forms, accessing property information, and understanding routine office procedures.
- Receive and date-stamp documents, review submissions for basic completeness, and route them to the appropriate staff.
- Prepare and mail routine correspondence, notices, forms, and other materials.
- Assist district staff with preparing property files, entering information, and organizing supporting documents.
- Identify missing or inconsistent information and refer questions or corrections to the appropriate staff.
- Assist with scheduling appointments and maintaining calendars or tracking logs as assigned.
- Provide clerical support during appraisal notice, protest, and certification periods.
- Handle sensitive information appropriately and follow district policies for access to and release of records.
- Perform other related duties as assigned.
- Collection of tax dollars and cash handling at times
Minimum Qualifications
- High school diploma or equivalent.
- Basic computer skills, including familiarity with email, word processing, and data entry.
- Ability to type and enter information accurately.
- Ability to communicate clearly and courteously, both verbally and in writing.
- Ability to follow instructions, learn office procedures, and manage assigned tasks.
- Dependable attendance and professional appearance and manner.
Preferred Qualifications
- Previous clerical, data entry, or customer service experience.
- Familiarity with Microsoft Word and Excel.
- Experience handling records or working in an office environment.
Knowledge, Skills, and Abilities
- Strong attention to detail and organizational skills.
- Ability to maintain accurate records and meet deadlines.
- Ability to work cooperatively with coworkers and serve the public patiently and respectfully.
- Ability to learn basic property terminology, appraisal district functions, and district software.
- Ability to recognize questions requiring an appraiser’s or supervisor’s review and refer them appropriately.
Work Environment and Physical Requirements
Work is primarily performed in an office setting and involves computer use, telephone communication, and interaction with the public. Duties require the ability to access and organize files, operate standard office equipment, and occasionally move light boxes or office supplies. Essential functions may be performed with reasonable accommodation.
This job description outlines the primary responsibilities of the position and is not an exhaustive list of duties. Responsibilities may be adjusted to meet district needs.
Send Resume and Salary Requirements to:
Chief Appraiser
Hood Central Appraisal District is accepting applications for Chief Appraiser. The Chief Appraiser serves as the District’s chief administrative officer and directs all appraisal and administrative operations in accordance with Texas law and policies established by the Board of Directors.
Position Overview
The ideal candidate will be an experienced, ethical, and proven leader with extensive knowledge of property appraisal, taxation, governmental administration, budgeting, personnel management, and public service.
Essential Duties and Responsibilities
- Direct and administer all operations of Hood Central Appraisal District.
- Ensure the timely and accurate appraisal of taxable property within the District.
- Prepare and certify appraisal records and appraisal rolls as required by law.
- Develop and administer the District’s annual budget and safeguard public funds.
- Recruit, supervise, evaluate, and develop District employees.
- Maintain procedures that promote accurate, uniform, and equitable property appraisals.
- Ensure compliance with the Texas Property Tax Code, Comptroller rules, public information and open meetings requirements, records-retention laws, and other applicable laws.
- Serve as the District’s primary representative to the Board of Directors, taxing units, taxpayers, government officials, attorneys, consultants, and the public.
- Prepare recommendations, reports, and supporting information for the Board of Directors.
- Coordinate with the Appraisal Review Board while maintaining the independence required by law.
- Oversee appraisal, collections, information technology, financial, human resources, and administrative functions.
- Manage contracts with appraisal firms, software providers, attorneys, auditors, and other professional service providers.
- Respond professionally to taxpayer questions, complaints, protests, and public-information requests.
- Represent the District during litigation, arbitration, Comptroller reviews, audits, and other proceedings.
- Perform all duties assigned to the Chief Appraiser by law or the Board of Directors.
Minimum Qualifications
- Must meet all eligibility and certification requirements applicable to a chief appraiser under Texas law.
- Registered Professional Appraiser designation through the Texas Department of Licensing and Regulation.
- Substantial experience in property appraisal, appraisal district operations and property taxation.
- Demonstrated supervisory and administrative experience.
- Working knowledge of the Texas Property Tax Code and generally accepted appraisal methods and techniques.
- Experience preparing and administering budgets and managing public funds.
- Strong written, verbal, organizational, analytical, and interpersonal skills.
- Ability to communicate effectively with the Board of Directors, employees, taxing units, property owners, elected officials, and the public.
- Proficiency with computer-assisted mass appraisal systems, Microsoft Office, and other business technology.
- Valid Texas driver’s license.
Preferred Qualifications
- Current Registered Professional Appraiser designation.
- Five or more years of progressively responsible appraisal district or property-tax experience.
- Prior experience as a chief appraiser, deputy chief appraiser, appraisal director or department director.
- Experience with both real and personal property appraisal.
- Experience with tax collections and appraisal district financial administration.
- Bachelor’s degree in business administration, public administration, finance, real estate, management, or a related field.
- Knowledge of mass appraisal standards, ratio studies, Methods and Assistance Program reviews, and Property Value Study requirements.
Compensation and Benefits
Salary will be commensurate with qualifications and experience. Hood Central Appraisal District offers a competitive benefits package that includes health insurance, paid leave, paid holidays, and participation in the Texas County & District Retirement System.
Anticipated salary range:
Application Process
Applicants should submit the following:
- A cover letter;
- A current resume;
- Copies of applicable licenses and professional certifications; and
- At least three professional references.
Application materials may be submitted to:
Hood Central Appraisal District
Attn: Meg Boomer
P.O. Box 819
Granbury, Texas 76048
Email: megboomer@hoodcad.net
Application deadline:
The position will remain open until filled unless otherwise stated. Finalists may be required to participate in multiple interviews and undergo reference, background, driving-record, credential, and other job-related checks as permitted by law.
Hood Central Appraisal District is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.